"We provide our customers with various services. This means that a customer can book an appointment to collect a bicycle online, as well as book a bike repair or bike advice appointment. eTermin provides us with the flexibility we need here. Different locations are also no problem.
Thanks to the customer feedback that we collect automatically via eTermin, we can continue to work on our service and increase our customer satisfaction.
Using the documented API, we are able to display the next available appointments on waiting lists in our BIKETOWN stores, meaning that the customers can find out at a glance when their turn is coming up."